Admissions teams are tasked with a monumental challenge: ensuring that when someone contacts your facility for treatment, they are admitted as quickly as possible. As the Director of Admissions in your facility, you know that prospective patients are often in crisis, and any delay in the admissions process can be detrimental. When a phone call is answered, the clock starts ticking, and your team must rapidly verify benefits, complete pre-admission assessments, and guide patients to treatment.

The key to handling this urgency lies in admissions automation tools that streamline these processes, allowing your team to focus on what matters most: patient care. That’s where Dazos CRM comes in. Built specifically for behavioral health facilities, Dazos is designed to simplify and accelerate the admissions process, ensuring your team is equipped to handle high-intensity situations efficiently.

In this article, we’ll walk you through five steps to streamline your patient admissions process using Dazos, transforming the way you manage incoming patients and giving you the tools to help more people, faster.

1. Automate Pre-Admission Assessments

A major bottleneck in the admissions process is completing pre-admission assessments. These assessments help your team gather critical patient information, but they can be time-consuming, especially if they are conducted manually. Dazos provides admissions automation tools that allow your facility to digitize these assessments, ensuring they are completed quickly and accurately.

With Dazos, you can:

• Automate the distribution of assessments: Once a patient expresses interest in your facility, you can automatically send out pre-admission assessments via email or SMS.
• Streamline data entry: Patient information from these assessments is automatically integrated into the CRM, reducing the need for manual data entry and minimizing errors.
• Monitor progress in real time: Admissions directors can track the completion of assessments, ensuring no step in the process is overlooked.

By automating assessments, you reduce delays and help your team stay organized during high-stress situations, which ultimately speeds up the entire process.

2. Streamline Verification of Benefits with iVerify

One of the most crucial and time-sensitive steps in the admissions process is verifying a patient’s insurance benefits. Without an efficient system, this process can lead to long delays, frustrating patients who are eager to begin treatment. Dazos’ iVerify feature integrates seamlessly with the CRM, offering real-time verification of benefits directly within your workflow.

Here’s how iVerify can help:

• Instant benefits verification: With iVerify, your team can verify insurance benefits within seconds, ensuring that patients know exactly what their insurance will cover without delay.
• Automatic reimbursement projections: iVerify also provides real-time projections for reimbursement, giving you a clear understanding of the financials before admission.
• No more juggling systems: Instead of switching between multiple platforms to verify benefits, Dazos integrates this step directly into your CRM, reducing the time spent navigating different systems and eliminating manual data entry errors.

With iVerify, you ensure that the financial side of admissions is handled efficiently, keeping the patient’s journey toward treatment moving forward without unnecessary holdups.

3. Create Seamless Workflows with Drag-and-Drop Customization

Every behavioral health facility has its unique workflow when it comes to admissions. One-size-fits-all solutions often fail to address these specific needs, resulting in inefficiencies and missed opportunities. Dazos allows you to create custom workflows that match your facility’s unique admissions process using drag-and-drop functionality.

Here’s what this looks like in practice:

• Customize stages of the admissions process: From initial inquiry to assessment and admission, you can easily customize each step of your admissions workflow to fit your team’s needs.
• Automate follow-ups and reminders: Set automated reminders for incomplete tasks, follow-up emails, and scheduled calls, ensuring nothing slips through the cracks.
• Track team performance: With a clear view of where each patient is in the admissions process, you can monitor team performance and make adjustments in real-time to keep things moving.

By allowing your admissions process to be fully customizable and visible, Dazos ensures that each patient receives prompt and seamless care while also giving your team the tools to stay efficient.

4. Utilize Real-Time Reporting and Analytics

For any admissions director, staying informed about your team’s performance and identifying bottlenecks is crucial. Without real-time data, it’s nearly impossible to pinpoint where delays occur or which aspects of your process are in need of improvement. Dazos IQ provides real-time analytics, offering financial insights for behavioral health that not only help improve the admissions process but also optimize your overall revenue cycle.

Key features include:

• Monitor key performance indicators (KPIs): Track important metrics such as time-to-admission, assessment completion rates, and patient conversion rates.
• Identify trends: Dazos IQ allows you to identify trends in your admissions process, helping you pinpoint potential issues before they escalate.
• Actionable insights: Use these insights to make data-driven decisions, whether it’s adjusting your team’s workflow or identifying opportunities to optimize billing and collections.

By utilizing real-time analytics, you can make informed adjustments to streamline your operations and maximize your facility’s admissions capacity.

5. Enhance Communication and Coordination

The admissions process involves multiple team members, from intake specialists to financial coordinators, and effective communication between these players is essential. When communication breaks down, delays happen, and patients suffer as a result. Dazos CRM enhances team communication by providing a centralized platform where all patient information is easily accessible and shareable.

Dazos helps your team stay on the same page by:

• Centralizing patient information: All patient details, from insurance verification to assessment data, are stored in one place, making it easy for team members to access the information they need.
• Collaborative tools: Admissions team members can collaborate on tasks, send internal notes, and stay updated on the status of each patient.
• Automated notifications: Set automated notifications for key milestones in the admissions process, ensuring that team members are alerted when a task requires their attention.

By enhancing communication and coordination, Dazos ensures that your team works together efficiently, keeping the admissions process running smoothly.

Conclusion: Streamline Your Admissions with Dazos

The behavioral health admissions process is often the most critical and time-sensitive interaction you have with patients. Delays in verifying benefits, completing assessments, or coordinating tasks can mean the difference between a patient receiving timely care or seeking treatment elsewhere.

By adopting Dazos CRM and its suite of admissions automation tools, you can streamline your admissions process in five simple steps: automating pre-admission assessments, verifying benefits instantly with iVerify, customizing workflows, leveraging real-time analytics, and improving team communication. These tools are specifically designed to meet the challenges behavioral health facilities face, ensuring that your team can provide prompt, efficient care while maximizing operational efficiency.

Ready to streamline your admissions and help more patients faster? Dazos is the solution you’ve been waiting for.