INFORMATION IS POWER

SAVE TIME AND MONEY
OUR CRM DOES BOTH
AND SO MUCH MORE

Stay Connected & In Control

Effortlessly Manage Business Leads and Referrals

Time is precious and knowledge is power. Regain your sense of control with platform integrations and real-time dashboards. After years of managing dual diagnosis treatment facilities and patients with substance use disorder, we grew tired of settling for software solutions that simply were neither powerful enough nor intended for our industry. 

We needed an addiction treatment customer relationship management platform that could track marketing campaigns, monitor leads and referral sources, run VOBs and preadmission assessments, manage travel and bed assignments, report on treatment history and claim reimbursements, and maintain immaculate records for UR authorizations, all the while keeping our organization in compliance. No treatment CRM software as robust existed in the marketplace to provide sales and marketing support or the quality of customer interaction we wanted, so we got to work developing it ourselves.

As development progressed, additional quality of life features were implemented, such as Task Assignment, Calendar Management, Call Tracking, and an embedded Email and Messaging system for team collaboration. With all of the tools in one window, your reps can focus their attention on what matters most - the patient.

Know What's Working & Boost Your CPA

Real-Time Lead Tracking & Marketing Attribution

Competition takes on a whole new meaning in the realm of healthcare admissions, as there is a visceral sense of urgency to every admit and clinical appropriateness will always remain the primary determining factor. Regardless of whether a potential admission originates from a referral partner, phone call or web contact form, your admissions team needs efficient and powerful tools to enable them to treat every contact as if it is an emergency, all the while managing your budget in order to continue saving lives and healing families. With this in mind, our addiction treatment CRM platform directly integrates with contact center software like CallTrackingMetrics, CallRail, and Five9, as well as our iVerify Instant VOB tool to allow your admissions agents to focus their attention on the caller, rather than struggle to manage multiple platforms at once.

In addition to intuitive workflow and ease of use, having built-in platform integrations also enables real-time marketing attribution, which is an essential function of managing your marketing campaigns and budget. If, say, you are trying to reach more patients in need of care by running ads on Google, radio stations, video streaming services, and even a billboard. Running ads is costly; thus, you need to be able to differentiate which marketing source is generating your leads. So, you assign a unique phone number and landing page URL for each individual source. This way, you know exactly where a given contact is originating. If the ratio of lead generation tips more in favor toward one source or another doesn't generate any at all, you know where to adjust your marketing spend: scaling back the low performer and throttling the one that helps you reach the most.

In the end, it is all about the patient, and we developed our substance abuse treatment CRM for drug rehab to make sure you can give them the best experience possible. Even if your treatment program is not the best fit for a given patient's specific needs, our platform acts as a referral tracker as well. You will be able to easily identify a clinically-appropriate referral partner from the database and provide the patient with options that will be mutually beneficial for all parties in a matter of seconds. Our integrated messaging system and reporting structure means you will be able to securely transfer all of a potential patient's admissions data along with them to the partner facility, saving time and maintaining compliance along the way.

Housing all of your admissions platforms within the Dazos CRM enables you to examine performance of employees, vendors, marketing campaigns, referral partners, and insurance payors in real-time with our prebuilt dashboards. They are fully customizable and can be edited without downtime or the need for a dedicated administrator. No more waiting until the end of the month for a beguiling report; have up-to-date analytics simplified at your fingertips at all times in order to make decisions on the spot.