Harmony Health Group, a leading provider of detox, residential treatment, and mental health services, has seen significant growth and improved efficiency since implementing the Dazos platform. This blog post dives into their success story, highlighting the challenges they faced and how Dazos helped them overcome them.

From Struggles to Solutions

Before Dazos, Harmony, like many healthcare organizations, relied on Salesforce, a powerful but complex CRM system.The high cost and specialized knowledge required for full implementation were major hurdles. Harmony's VP of Admissions and Growth Strategy, Mike Colasuonno, pinpoints a crucial pain point: making informed placement decisions for clients to maximize revenue. Harmony needed a system that could analyze data across various locations to ensure optimal client placement based on reimbursement rates.

Dazos: Built by Behavioral Health Professionals, for Behavioral Health Professionals

This need for a user-friendly, data-driven system led to the creation of Dazos. Mike and his team at Harmony were instrumental in beta testing and shaping the platform from the ground up. Dazos IQ addressed the placement challenge head-on, resulting in a 15% increase in average daily rate (ADR) within a year of implementation.

Harmony didn't stop there. They collaborated as a team to develop a custom CRM that addressed their specific needs. This user-friendly system streamlined data organization, improved lead follow-up, and provided insights into facility performance through staff KPIs and outcomes tracking.

Harmony Across the Platform

The true magic lies in Dazos' integrated nature. CRM data seamlessly connects with billing data in Dazos IQ, allowing Harmony to run insightful reports. They can track ROI, average time to payment, and identify any billing or utilization review bottlenecks. The platform integrates with their third-party biller as well, eliminating data duplication with iVerify.

Measurable Results and Soft Wins

Harmony has experienced a range of positive outcomes since adopting Dazos:

• Increased Revenue: A 15% increase in ADR thanks to data-driven placement decisions.
• Improved Outcomes: Alumni readmission rates soared by 700% due to the alumni dashboard's powerful tracking features.
• Enhanced Efficiency: Iverify streamlines insurance verification, saving hours of manual work.
• Usability Across Departments: The intuitive interface allows staff from various departments to leverage the platform effectively.
• Growth Enabled: Harmony's expansion from 6 to 14 programs in four years is attributed in part to the financial advantages Dazos provides.

A Win-Win Partnership

Mike Colasuonno concludes by emphasizing the uniqueness of Dazos:

"This is a tool that comes out-of-the-box in a way that was built by bh professionals for bh professionals." Dazos caters specifically to the needs of behavioral health organizations, offering a user-friendly platform that empowers admissions teams, operators, and everyone in between."

Mike Colasuonno, VP of Admissions & Growth Strategy

Harmony Healthgroup's success story is a testament to the power of Dazos. By providing a data-driven, integrated platform built for behavioral health professionals, Dazos helps organizations achieve growth, improve efficiency, and ultimately, deliver better care.

Want to see how Dazos can achieve growth in your organization? Schedule a demo today!