Admissions teams are tasked with a monumental challenge: ensuring that when someone contacts your facility for treatment, they are admitted as quickly as possible. As the Director of Admissions in your facility, you know that prospective patients are often in crisis, and any delay in the admissions process can be detrimental. When a phone call is answered, the clock starts ticking, and your team must rapidly verify benefits, complete pre-admission assessments, and guide patients to treatment.

The key to handling this urgency lies in admissions automation tools that streamline these processes, allowing your team to focus on what matters most: patient care. That’s where Dazos CRM comes in. Built specifically for behavioral health facilities, Dazos is designed to simplify and accelerate the admissions process, ensuring your team is equipped to handle high-intensity situations efficiently.

In this article, we’ll walk you through five steps to streamline your patient admissions process using Dazos, transforming the way you manage incoming patients and giving you the tools to help more people, faster.

1. Automate Pre-Admission Assessments

A major bottleneck in the admissions process is completing pre-admission assessments. These assessments help your team gather critical patient information, but they can be time-consuming, especially if they are conducted manually. Dazos provides admissions automation tools that allow your facility to digitize these assessments, ensuring they are completed quickly and accurately.

With Dazos, you can:

• Automate the distribution of assessments: Once a patient expresses interest in your facility, you can automatically send out pre-admission assessments via email or SMS.
• Streamline data entry: Patient information from these assessments is automatically integrated into the CRM, reducing the need for manual data entry and minimizing errors.
• Monitor progress in real time: Admissions directors can track the completion of assessments, ensuring no step in the process is overlooked.

By automating assessments, you reduce delays and help your team stay organized during high-stress situations, which ultimately speeds up the entire process.

2. Streamline Verification of Benefits with iVerify

One of the most crucial and time-sensitive steps in the admissions process is verifying a patient’s insurance benefits. Without an efficient system, this process can lead to long delays, frustrating patients who are eager to begin treatment. Dazos’ iVerify feature integrates seamlessly with the CRM, offering real-time verification of benefits directly within your workflow.

Here’s how iVerify can help:

• Instant benefits verification: With iVerify, your team can verify insurance benefits within seconds, ensuring that patients know exactly what their insurance will cover without delay.
• Automatic reimbursement projections: iVerify also provides real-time projections for reimbursement, giving you a clear understanding of the financials before admission.
• No more juggling systems: Instead of switching between multiple platforms to verify benefits, Dazos integrates this step directly into your CRM, reducing the time spent navigating different systems and eliminating manual data entry errors.

With iVerify, you ensure that the financial side of admissions is handled efficiently, keeping the patient’s journey toward treatment moving forward without unnecessary holdups.

3. Create Seamless Workflows with Drag-and-Drop Customization

Every behavioral health facility has its unique workflow when it comes to admissions. One-size-fits-all solutions often fail to address these specific needs, resulting in inefficiencies and missed opportunities. Dazos allows you to create custom workflows that match your facility’s unique admissions process using drag-and-drop functionality.

Here’s what this looks like in practice:

• Customize stages of the admissions process: From initial inquiry to assessment and admission, you can easily customize each step of your admissions workflow to fit your team’s needs.
• Automate follow-ups and reminders: Set automated reminders for incomplete tasks, follow-up emails, and scheduled calls, ensuring nothing slips through the cracks.
• Track team performance: With a clear view of where each patient is in the admissions process, you can monitor team performance and make adjustments in real-time to keep things moving.

By allowing your admissions process to be fully customizable and visible, Dazos ensures that each patient receives prompt and seamless care while also giving your team the tools to stay efficient.

4. Utilize Real-Time Reporting and Analytics

For any admissions director, staying informed about your team’s performance and identifying bottlenecks is crucial. Without real-time data, it’s nearly impossible to pinpoint where delays occur or which aspects of your process are in need of improvement. Dazos IQ provides real-time analytics, offering financial insights for behavioral health that not only help improve the admissions process but also optimize your overall revenue cycle.

Key features include:

• Monitor key performance indicators (KPIs): Track important metrics such as time-to-admission, assessment completion rates, and patient conversion rates.
• Identify trends: Dazos IQ allows you to identify trends in your admissions process, helping you pinpoint potential issues before they escalate.
• Actionable insights: Use these insights to make data-driven decisions, whether it’s adjusting your team’s workflow or identifying opportunities to optimize billing and collections.

By utilizing real-time analytics, you can make informed adjustments to streamline your operations and maximize your facility’s admissions capacity.

5. Enhance Communication and Coordination

The admissions process involves multiple team members, from intake specialists to financial coordinators, and effective communication between these players is essential. When communication breaks down, delays happen, and patients suffer as a result. Dazos CRM enhances team communication by providing a centralized platform where all patient information is easily accessible and shareable.

Dazos helps your team stay on the same page by:

• Centralizing patient information: All patient details, from insurance verification to assessment data, are stored in one place, making it easy for team members to access the information they need.
• Collaborative tools: Admissions team members can collaborate on tasks, send internal notes, and stay updated on the status of each patient.
• Automated notifications: Set automated notifications for key milestones in the admissions process, ensuring that team members are alerted when a task requires their attention.

By enhancing communication and coordination, Dazos ensures that your team works together efficiently, keeping the admissions process running smoothly.

Conclusion: Streamline Your Admissions with Dazos

The behavioral health admissions process is often the most critical and time-sensitive interaction you have with patients. Delays in verifying benefits, completing assessments, or coordinating tasks can mean the difference between a patient receiving timely care or seeking treatment elsewhere.

By adopting Dazos CRM and its suite of admissions automation tools, you can streamline your admissions process in five simple steps: automating pre-admission assessments, verifying benefits instantly with iVerify, customizing workflows, leveraging real-time analytics, and improving team communication. These tools are specifically designed to meet the challenges behavioral health facilities face, ensuring that your team can provide prompt, efficient care while maximizing operational efficiency.

Ready to streamline your admissions and help more patients faster? Dazos is the solution you’ve been waiting for.

As a behavioral health professional, you know the importance of delivering top-notch patient care, maintaining compliance, and managing your facility’s operations efficiently. But in many facilities, the software solutions in place—whether outdated or generic—fail to meet the specific demands of the behavioral health space. The paperwork piles up, data silos persist, and tracking patient progress is more tedious than it should be.

Enter advanced CRM for behavioral health, a game-changing tool that’s revolutionizing how treatment centers, mental health clinics, and substance abuse facilities operate. Gone are the days of clunky spreadsheets, fragmented data systems, and administrative overload. Today, forward-thinking facilities are adopting cutting-edge CRM platforms specifically designed to streamline everything from admissions to patient engagement.

6 Reasons Why Behavioral Health Facilities Need an Advanced CRM

Behavioral health is unique. Unlike other healthcare fields, the patient journey in behavioral health is highly individualized, often complex, and requires extensive documentation and coordination among providers. Off-the-shelf CRMs or systems built for other industries simply don’t cut it here.

Facilities like yours need an advanced CRM for behavioral health because it’s built with your specific needs in mind. These platforms offer specialized tools that not only keep your facility organized but also empower you to provide better care. Here’s how an advanced behavioral health CRM can revolutionize your practice:

1. Seamless Integration with EMR Systems

One of the biggest headaches in behavioral health is the fragmentation of patient data. Your staff spends hours manually entering data into multiple systems, from patient admissions to EMR (Electronic Medical Records). This not only wastes valuable time but also increases the risk of errors.

With an advanced CRM like Dazos CRM, the platform integrates seamlessly with your EMR, eliminating these data silos. Imagine a world where patient information is instantly accessible across departments—where admissions data flows smoothly into patient records and treatment plans. This kind of integration not only simplifies workflows but ensures that you’re delivering the highest quality care possible, with no gaps in patient information.

2. Streamlining Admissions & Patient Onboarding

Behavioral health facilities are often bogged down by complex admissions processes that involve mounds of paperwork and manual data entry. These delays can frustrate patients and families at a critical moment, increasing the likelihood of patient drop-off.

An advanced CRM for behavioral health completely transforms this process. With features like drag-and-drop customization, Dazos CRM allows you to streamline your admissions workflow effortlessly. You can create custom forms tailored to your facility’s needs, automate follow-up reminders, and use real-time data to track where patients are in the onboarding process. This creates a smoother, more efficient intake process that saves time, reduces paperwork, and improves patient satisfaction from day one.

3. Enhancing Patient Engagement and Retention

Behavioral health treatment isn’t a one-time event—it’s an ongoing process. Ensuring that patients remain engaged with their care plans and stay on track with their treatment is vital for long-term success. Unfortunately, many facilities struggle with retention, losing patients after just a few visits due to missed appointments, communication breakdowns, or poor follow-up.

This is where an advanced CRM shines. Platforms like Dazos come equipped with automation features that allow you to send personalized appointment reminders, satisfaction surveys, and follow-up communications. You can easily track patient progress, spot those at risk of disengagement, and re-engage them with targeted messaging—all while automating the manual work that typically eats up staff hours.

4. Maximizing Revenue with Automated Billing Insights

Revenue cycles in behavioral health can be complicated. Between verifying insurance benefits, managing claims, and tracking payments, it’s easy to leave money on the table. Traditional systems often make it hard to identify missed revenue opportunities or streamline billing processes.

An advanced CRM like Dazos CRM offers solutions tailored to behavioral health billing. With features like real-time billing analytics, automated claims tracking, and AI-driven insights, you can optimize collections and recover missed revenue. Dazos' Dazos IQ feature, in particular, analyzes billing data to identify where your facility might be losing money—and helps you recover it.

5. Customization for Every Facility

One of the biggest frustrations with generic CRMs is their one-size-fits-all approach. Behavioral health facilities vary in size, specialty, and workflow, and trying to bend a generic CRM to fit your specific needs is not only frustrating but also inefficient.

Dazos CRM offers out-of-the-box solutions that can be up and running quickly. But what truly sets it apart is its open API and drag-and-drop functionality. You can fully customize the CRM to fit seamlessly into your existing workflows, integrating it with other software tools you already use and building custom dashboards, reports, and workflows that match your facility’s needs.

This kind of flexibility ensures that your CRM grows with your practice, adapting to your unique needs rather than forcing you to adapt to it.

6. Ensuring HIPAA Compliance and Data Security

HIPAA compliance is non-negotiable in behavioral health. When dealing with sensitive patient information, any data breach can not only damage your facility’s reputation but also result in hefty fines.

Advanced CRMs like Dazos are built with HIPAA compliance in mind, ensuring that patient data is securely stored and transmitted. With robust encryption, role-based access controls, and audit trails, you can rest assured that your facility is fully compliant, protecting both your patients and your practice from security risks.

Revolutionize Your Behavioral Health Facility with the Right Advanced CRM

Behavioral health facilities deserve technology solutions built specifically for their unique challenges. An advanced CRM for behavioral health is no longer a luxury—it’s a necessity for facilities looking to grow, streamline operations, and improve patient care.

Dazos CRM is leading the way by offering a comprehensive, customizable, and user-friendly platform that behavioral health professionals can trust. By integrating seamlessly with your EMR, automating admissions and patient engagement, and optimizing your billing processes, Dazos CRM helps you focus on what truly matters—delivering exceptional care and growing your practice.

Is your current CRM failing to meet the demands of your facility? It’s time to discover what an advanced CRM like Dazos can do for you. Revolutionize your practice today, and see how the right technology can transform your facility’s future.

In today's fast-paced healthcare landscape, behavioral health practices are under immense pressure to deliver high-quality care while managing complex operations. A robust behavioral health CRM can be a game-changer, providing a centralized platform to streamline workflows, enhance patient engagement, and improve overall efficiency.

Challenges Faced by Behavioral Health Practices

Before diving into the benefits of a CRM, let's acknowledge the common challenges faced by behavioral health practices:

• Maintaining Accurate Patient Records: Juggling paper charts, disparate systems, and handwritten notes can lead to errors and inefficiencies.
• Inefficient Appointment Scheduling: Manual scheduling processes often result in missed appointments, wasted time, and frustrated patients.
• Limited Communication: Ineffective communication with patients and healthcare providers can lead to misunderstandings and hinder treatment progress.
• Difficulty Tracking Progress: Measuring treatment effectiveness can be challenging without a centralized system for tracking patient data.

Key Features of a Behavioral Health CRM

A well-designed behavioral health CRM can address these challenges head-on by offering features specifically tailored to your needs. Consider solutions like Dazos CRM, which offers a dedicated platform for behavioral health practices:

1. Patient Management: Store and access patient information, including medical history, treatment plans, progress notes, and secure messaging, all in one secure, HIPAA-compliant location. This eliminates the need for manual record-keeping and ensures that all team members have access to the most up-to-date information.
2. Appointment Scheduling: Streamline your appointment scheduling process with automated features that allow patients to book appointments online or through a mobile app. Dazos CRM integrates seamlessly with existing calendars and facilitates automated appointment reminders to reduce no-shows.
3. Treatment Tracking: Track patient progress effectively with tools that allow you to monitor treatment plans, medication adherence, symptom management, and progress notes. These tools can be customized to your specific treatment modalities and generate reports for easy data analysis.
4. Communication Tools: Improve communication with patients, staff, and other healthcare providers through secure messaging, email, and video conferencing features. Dazos CRM offers HIPAA-compliant communication channels, fostering collaboration and ensuring everyone is on the same page.
5. Reporting and Analytics: Generate customized reports to track key performance indicators, identify trends, analyze treatment effectiveness, and measure the success of your practice. Leverage this data-driven approach to make informed decisions and optimize your operations for long-term success.

Benefits of Using a Behavioral Health CRM

By investing in a behavioral health CRM like Dazos, your practice can reap numerous benefits:

• Improved Efficiency: By automating routine tasks and streamlining workflows, a CRM can significantly reduce administrative burden and allow your staff to focus on providing high-quality patient care. This frees up valuable time for therapists, counselors, and other healthcare professionals to dedicate more time to patient interaction.
• Enhanced Patient Engagement: A patient-centric CRM can improve the overall patient experience by providing convenient appointment scheduling, personalized communication, secure messaging, and timely updates on treatment progress. This fosters trust and strengthens the patient-therapist relationship.
• Better Collaboration: A centralized platform for storing and accessing patient information promotes collaboration among team members and ensures that everyone has access to the most up-to-date information. This collaborative workflow fosters better teamwork and ultimately leads to improved patient outcomes.
• Improved Outcomes: By tracking patient progress, analyzing treatment effectiveness, and making data-driven decisions, a CRM can help you identify areas for improvement and optimize treatment plans. This continuous improvement approach ultimately leads to better patient outcomes and increased satisfaction.

Conclusion

A behavioral health CRM is no longer a luxury; it's an essential tool for modern practices seeking to improve efficiency, enhance patient care, and drive positive outcomes. By investing in a CRM solution like Dazos CRM that meets your specific needs, you can streamline your operations, improve patient satisfaction, and position your practice for long-term success in today's competitive healthcare landscape.

Ready to explore how Dazos CRM can transform your practice? Visit dazos.com/demo today for a free trial!

In today's fast-paced healthcare landscape, behavioral health organizations face increasing pressure to deliver high-quality care while managing complex operations. To meet these challenges, it's essential to adopt advanced technologies that streamline workflows, improve efficiency, and enhance patient outcomes. One such technology that is becoming increasingly indispensable is a Customer Relationship Management (CRM) system.

Why is a CRM essential for behavioral health?

A CRM system serves as a centralized hub for managing all aspects of your organization's interactions with patients, providers, and other stakeholders. By consolidating information and automating tasks, a CRM can significantly improve efficiency, enhance patient satisfaction, and drive revenue growth.

The limitations of spreadsheets and internal knowledge

While spreadsheets and informal knowledge management may have sufficed in the past, they often fall short in meeting the demands of modern behavioral health organizations. These methods can lead to:

• Data silos: Information is scattered across different spreadsheets and systems, making it difficult to access and analyze.
• Inconsistent processes: Manual processes can vary between staff members, leading to errors and inefficiencies.
• Lack of visibility: It's challenging to track key metrics and performance indicators without a centralized system.
• Compliance risks: Manual processes can increase the risk of non-compliance with regulatory requirements.

Standardizing processes and workflows

A CRM system can help you establish standardized processes and workflows that are tailored to your organization's specific needs. By automating tasks and providing clear guidelines, a CRM can ensure consistency and efficiency across your team.

Key benefits of using a CRM in behavioral health

1. Improved patient engagement: A CRM can help you track patient interactions, personalize care, and improve communication.
2. Enhanced provider collaboration: A CRM can facilitate communication and collaboration between providers, ensuring seamless care delivery.
3. Streamlined administrative tasks: By automating tasks such as scheduling, billing, and insurance verification, a CRM can free up staff to focus on patient care.
4. Enhanced data management: A CRM provides a centralized repository for patient data, ensuring accuracy and accessibility.
5. Improved revenue cycle management: By automating billing and collections processes, a CRM can help you improve your financial performance.
6. Enhanced compliance: A CRM can help you track compliance with regulatory requirements, reducing the risk of penalties and fines.
7. Data-driven decision making: A CRM can provide you with valuable insights into your organization's performance, enabling you to make data-driven decisions.

Choosing the right CRM for your behavioral health organization

When selecting a CRM, it's important to consider factors such as:

• Features: Does the CRM offer the features you need, such as patient management, insurance verification, and reporting?
• Integration: Can the CRM integrate with your existing systems, such as your EHR and practice management software?
• Scalability: Can the CRM grow with your organization as your needs change?
• Cost: What is the cost of the CRM, including implementation and ongoing maintenance?

Conclusion

In today's competitive healthcare landscape, behavioral health organizations must embrace technology to stay ahead. A CRM system like Dazos, designed specifically for behavioral health by industry professionals, can streamline operations, improve patient outcomes, and drive revenue growth. Dazos offers features tailored to your unique needs, integrates seamlessly with your EMR, and streamlines workflows. By choosing Dazos, you're investing in a powerful tool that can transform your practice and enhance the care you provide.

September is National Recovery Month, a time to honor the incredible journeys of those overcoming addiction and mental health challenges. At Dazos, we're committed to supporting these individuals and their communities.

As a software platform built specifically for behavioral health BY behavioral health professionals, we understand the unique challenges and opportunities that treatment centers face. Our platform is designed to streamline workflows, maximize revenue, and make data-driven decisions so that you can focus on what matters most -- providing excellent care. We believe that by providing facilities with the right tools, we can help them deliver the best possible care to their patients.

Why is National Recovery Month Important?

National Recovery Month is a time to:

• Promote recovery: Showcasing the success stories of individuals who have overcome addiction and mental health challenges.
• Highlight resources: Connecting people with vital treatment options and support groups.
• Combat stigma: Challenging negative perceptions and promoting a culture of understanding and support.

How You Can Get Involved

• Learn more about recovery: Educate yourself about addiction and mental health.
• Support recovery efforts: Donate to organizations that offer treatment and support.
• Celebrate recovery: Acknowledge and celebrate the journeys of those in recovery.
• Spread awareness: Share information about National Recovery Month with your friends and family.

Together, we can make a difference.

The road to recovery from substance abuse is a journey filled with challenges and triumphs. Substance abuse treatment centers play a vital role in supporting individuals on this path, and having the right tools can make all the difference. Here's how substance abuse treatment software like Dazos can empower your team and streamline the recovery process.

Streamlined Intake and Assessments

The intake process is a crucial first step in setting the foundation for successful recovery. Dazos streamlines this process with features like:

• Electronic Intake Forms: Eliminate paper-based forms and collect vital patient information electronically, saving time and reducing errors.
• Customizable Assessments: Utilize pre-built or create customized assessments to gather detailed information on a patient's substance abuse history, medical conditions, and mental health needs.
• Risk Stratification Tools: Identify patients at higher risk for relapse and tailor treatment plans accordingly.

Dazos empowers your team to gather comprehensive information efficiently, allowing for a quicker and more informed treatment plan development.

Effective Progress Tracking

Monitoring a patient's progress is essential for measuring the effectiveness of treatment and making adjustments as needed. Dazos provides tools to:

• Track Treatment Goals: Set individualized goals for each patient and track progress towards achieving these goals over time.
• Progress Notes Management: Document therapy sessions, medication adherence, and other relevant observations in a centralized location.
• Data-Driven Insights: Utilize reporting features to identify trends and patterns in patient progress, enabling data-driven decision making for optimal treatment plans.

Dazos allows you to effectively monitor and document progress, ensuring patients stay on track towards lasting recovery.

Collaborative Relapse Prevention Planning

Relapse is a common occurrence in recovery, but with proper planning, the risk can be significantly reduced. Dazos offers features to:

• Develop Personalized Relapse Prevention Plans: Create individualized plans that address each patient's unique triggers and coping mechanisms.
• Identify High-Risk Situations: Work with patients to identify potential high-risk situations and develop strategies for staying on track.
• Promote Communication: Facilitate communication between patients, therapists, and support groups through secure messaging features.

By fostering collaboration with relapse prevention tools, Dazos empowers your team to support patients in maintaining long-term recovery.

Enhanced Client Communication and Engagement

Effective communication is essential for building trust and rapport with patients. Dazos helps your team:

• Secure Messaging Platform: Communicate with patients securely and conveniently through a HIPAA-compliant messaging system.
• Appointment Reminders and Scheduling: Automate appointment reminders and allow for online scheduling, reducing missed appointments and improving patient engagement.
• Patient Education Materials: Utilize Dazos' platform to share educational materials on substance abuse and recovery directly with patients.

Dazos fosters a more engaged and collaborative environment, allowing your team to connect with patients effectively and provide ongoing support.

A Holistic Approach to Recovery

Substance abuse treatment goes beyond just medication management. Dazos provides an all-in-one solution built specifically for behavioral health, including features for:

• Integration with Third-Party Tools: Connect Dazos with your existing EHR system and other tools, streamlining workflows and centralizing data.
• Reporting and Analytics: Generate reports to track key performance indicators, measure program effectiveness, and identify areas for improvement.
• Customizable Features: Dazos is designed to be adaptable to meet your specific needs. Easily customize workflows, forms, and reports to fit your treatment program.

By facilitating an integrated and holistic approach to recovery, Dazos empowers your team to deliver comprehensive, patient-centered care.

In conclusion, substance abuse treatment software like Dazos is a powerful tool that empowers your team to provide effective and personalized care throughout the recovery journey. By streamlining intake, tracking progress, collaborating on relapse prevention, and fostering communication, Dazos allows you to focus on what matters most - supporting your patients in achieving lasting recovery.

Ready to learn more about how Dazos can transform your substance abuse treatment program? Schedule a free demo!

Harmony Health Group, a leading provider of detox, residential treatment, and mental health services, has seen significant growth and improved efficiency since implementing the Dazos platform. This blog post dives into their success story, highlighting the challenges they faced and how Dazos helped them overcome them.

From Struggles to Solutions

Before Dazos, Harmony, like many healthcare organizations, relied on Salesforce, a powerful but complex CRM system.The high cost and specialized knowledge required for full implementation were major hurdles. Harmony's VP of Admissions and Growth Strategy, Mike Colasuonno, pinpoints a crucial pain point: making informed placement decisions for clients to maximize revenue. Harmony needed a system that could analyze data across various locations to ensure optimal client placement based on reimbursement rates.

Dazos: Built by Behavioral Health Professionals, for Behavioral Health Professionals

This need for a user-friendly, data-driven system led to the creation of Dazos. Mike and his team at Harmony were instrumental in beta testing and shaping the platform from the ground up. Dazos IQ addressed the placement challenge head-on, resulting in a 15% increase in average daily rate (ADR) within a year of implementation.

Harmony didn't stop there. They collaborated as a team to develop a custom CRM that addressed their specific needs. This user-friendly system streamlined data organization, improved lead follow-up, and provided insights into facility performance through staff KPIs and outcomes tracking.

Harmony Across the Platform

The true magic lies in Dazos' integrated nature. CRM data seamlessly connects with billing data in Dazos IQ, allowing Harmony to run insightful reports. They can track ROI, average time to payment, and identify any billing or utilization review bottlenecks. The platform integrates with their third-party biller as well, eliminating data duplication with iVerify.

Measurable Results and Soft Wins

Harmony has experienced a range of positive outcomes since adopting Dazos:

• Increased Revenue: A 15% increase in ADR thanks to data-driven placement decisions.
• Improved Outcomes: Alumni readmission rates soared by 700% due to the alumni dashboard's powerful tracking features.
• Enhanced Efficiency: Iverify streamlines insurance verification, saving hours of manual work.
• Usability Across Departments: The intuitive interface allows staff from various departments to leverage the platform effectively.
• Growth Enabled: Harmony's expansion from 6 to 14 programs in four years is attributed in part to the financial advantages Dazos provides.

A Win-Win Partnership

Mike Colasuonno concludes by emphasizing the uniqueness of Dazos:

"This is a tool that comes out-of-the-box in a way that was built by bh professionals for bh professionals." Dazos caters specifically to the needs of behavioral health organizations, offering a user-friendly platform that empowers admissions teams, operators, and everyone in between."

Mike Colasuonno, VP of Admissions & Growth Strategy

Harmony Healthgroup's success story is a testament to the power of Dazos. By providing a data-driven, integrated platform built for behavioral health professionals, Dazos helps organizations achieve growth, improve efficiency, and ultimately, deliver better care.

Want to see how Dazos can achieve growth in your organization? Schedule a demo today!

Choosing the right software platform is crucial for any organization, but for behavioral health facilities, it can feel like there aren't many options designed specifically for your needs. While Salesforce is a well-known industry giant often considered the default choice, its broad-spectrum approach means significant customization and investment are required to adapt it to the behavioral health space. In contrast, Dazos is a specialized platform built exclusively for behavioral health organizations. Let’s explore why Dazos could be the key to streamlining operations and improving outcomes for behavioral health compared to Salesforce.

Built By and For Behavioral Health Professionals

Dazos isn't just another CRM (Customer Relationship Management) platform re-skinned for behavioral health. It was created from the ground up by individuals with deep experience in the industry. They understand the unique challenges you face, from admissions and marketing to revenue cycle management. This translates into features and workflows that seamlessly align with your daily operations. No more adapting a generic system to fit a complex specialty.

Beta Tested by the People Who Matter Most

Dazos wasn't just built for behavioral health, it was built with behavioral health. During its beta testing phase, Dazos enlisted the expertise of every facet of a behavioral health organization. Business development reps, alumni relations, admissions staff – all provided valuable feedback that shaped the platform's functionality. This ensures Dazos addresses the specific pain points of each team within your organization.

Out-of-the-Box vs. Expensive Customization

Salesforce is a powerful, customizable platform. But that power comes at a cost. You'll likely need to invest significant time and resources in customizing Salesforce to meet the specific needs of your behavioral health organization. This translates to hefty development fees and ongoing maintenance. Dazos, on the other hand, is designed to be an out-of-the-box solution. It comes pre-loaded with features and workflows specifically tailored to behavioral health, eliminating the need for expensive customization.

Cost-Effective Choice

Let's face it, budgets are tight in the behavioral health field. Dazos understands this, and their pricing reflects that.Compared to Salesforce, Dazos offers a more cost-effective solution. You get the functionality you need without breaking the bank.

Ready to See the Difference?

Dazos is built for behavioral health, by behavioral health professionals. It offers a comprehensive, out-of-the-box solution at a competitive price. 

Remember, the right platform can make a world of difference in your efficiency and bottom line. Choose a solution built specifically to address the unique needs of your behavioral health organization.

Ready to see the difference? Book a demo today!

Electronic Medical Records (EMRs) have become a cornerstone for managing patient data. While EMRs have streamlined documentation and information sharing for many specialties, their limitations become particularly evident in the realm of behavioral health. Traditional EMRs often lack the finesse required to cater to the complexities of mental health and addiction treatment. This is where specialized Behavioral Health Technology Platforms (BHTP) step in, offering a powerful suite of tools that go beyond the capabilities of EMRs.

The Limitations of EMRs in Behavioral Health

EMRs were primarily designed for physical health and often struggle to effectively capture the nuances of behavioral health. Some key limitations include:

• Limited Functionality: EMR systems lack features specifically designed for behavioral health assessments, treatment plans, and progress tracking.
• Standardization Issues: EMR data models tend to be standardized for general medical use, making it difficult to capture behavioral health-specific information like symptom severity and psychosocial factors.
• Fragmented Data: EMR systems are often siloed, making it challenging to integrate data from other sources relevant to behavioral health, such as social determinants or patient self-reported measures.

The Power of Specialized Behavioral Health Technology

Specialized behavioral health technology tools address these shortcomings and offer a comprehensive solution for behavioral health facilities. Here's how behavioral health technology platforms go beyond EMRs:

• Streamlined Bed Management: BHTP offer real-time bed board management, allowing facilities to efficiently track available beds and patient admissions. This eliminates the need for manual processes and ensures optimal use of resources.
• Enhanced Alumni Engagement: Maintaining connections with alumni is crucial for relapse prevention and sustaining long-term recovery. BHTP provide secure communication tools to engage with alumni, offer support resources, and schedule follow-up appointments.
• Lead Management Systems: Platforms like Dazos offer dedicated lead management tools to capture inquiries, track admissions, and manage the referral process. This streamlines intake procedures and allows facilities to focus on providing the best care possible for incoming patients.
• Instant Benefits Verification: BHTP can connect directly with insurance providers to verify benefits and eligibility instantly. This eliminates delays in treatment due to insurance hurdles and allows for a smoother onboarding process.
• Customizable Assessments and Treatment Plans: Behavioral health technology tools offer a comprehensive library of standardized and customizable assessments for various mental health conditions and substance use disorders. This allows for a more accurate diagnosis and supports the development of individualized treatment plans.
• Data-Driven Insights: Behavioral health technology aggregates and analyzes patient data from various sources, providing valuable insights into treatment progress, patient outcomes, and facility performance. This empowers providers to make data-driven decisions and refine their care delivery strategies.
• Telehealth Integration: Modern BHTP seamlessly integrate with telehealth solutions, enabling facilities to offer secure video conferencing and remote patient monitoring. This expands access to care and caters to patients with geographical or logistical limitations.
• Improved Patient Engagement: BHTP offer patient engagement tools like mobile apps and secure messaging platforms. This allows patients to access educational resources, communicate with providers, and track their progress throughout treatment.

Why a Lead Management System and Alumni Engagement are Imperative

It’s no secret that every second counts when it comes to behavioral health admissions. Due to this, it’s important that organizations have a seamless, automated process to manage the admissions process. Platforms like Dazos streamline the intake process, ensuring potential patients are quickly connected with the right care. This translates to increased conversions and a steady influx of patients seeking treatment.

Prioritizing alumni engagement is equally important. Studies show that ongoing support after treatment completion significantly reduces the risk of relapse. Behavioral health technology facilitates communication with alumni, offering them the resources and support they need to maintain their recovery journey.

Benefits for Providers: Empowering Data-Driven Decisions and Improved Clinical Care

Behavioral health technology platforms empower providers in several ways:

• Improved Efficiency and Productivity: BHTP automates many administrative tasks, freeing up valuable time for providers to focus on patient care.
• Reduced Administrative Burden: BHTP streamlines workflows, simplifies documentation, and minimizes data entry errors, leading to a lighter administrative load on staff.
• Better Patient Outcomes: Data-driven decision-making and improved communication lead to more effective treatment plans and better patient outcomes.
• Increased Revenue: Streamlined intake processes, efficient bed management, and improved patient engagement lead to increased revenue potential for facilities.

Conclusion: A Paradigm Shift in Behavioral Healthcare

Specialized behavioral health technology tools offer a paradigm shift in behavioral healthcare. By moving beyond the limitations of traditional EMRs, BHTP provide a comprehensive ecosystem that empowers providers, improves patient care, and fosters positive outcomes. 

Platforms like Dazos are at the forefront of this revolution, offering a suite of behavioral health technology tools that cater specifically to the needs of behavioral health facilities. By embracing specialized behavioral health tech, facilities can streamline operations, enhance clinical decision-making, and ultimately deliver the highest quality of care to their patients. This shift towards data-driven,patient-centric care paves the way for a brighter future in behavioral health, where technology serves as a powerful tool for healing and recovery.

Pathways Recovery Centers, a Midwest leader in addiction treatment centers offering detox through outpatient programs, understands the importance of streamlining operations to focus on what matters most: patient care. But managing multiple platforms for admissions, outreach, billing, and alumni relations was proving to be a disjointed and time-consuming effort. Enter Dazos, a HIPAA-compliant platform that promised to consolidate everything under one roof.

From Chaos to Clarity: A Single Platform for All Needs

Drew LaBoon, Director of Operations at Pathways, found himself juggling a staggering four different platforms, leading to wasted time and information silos. Dazos offered a welcome solution: a user-friendly platform that could handle everything from capturing leads to verifying insurance benefits. No more third-party billers or manual data entry – Dazos promised a one-stop shop for all their needs.

The results were immediate. Verification of benefits, a process that used to take hours, now took a mere five seconds. Admissions that previously stretched over days were completed within hours.

A Dashboard that Empowers and a Feature Admissions Teams Adore

Pathways wasn't just impressed by Dazos' efficiency; they were also captivated by its customizability. The dashboard provided real-time insights into team activity and outcomes, allowing Drew to keep a pulse on the entire operation. The admissions team, in particular, raved about the seamless integration with their EMR system, a feature Drew highlighted as a game-changer.

Beyond Efficiency: Driving Down Readmission Rates

Pathways' success story extends beyond streamlined operations. Traditionally, tracking alumni and preventing relapses proved challenging. They relied on social media groups, a method Drew readily admitted as "ineffective." Dazos provided a powerful solution: a platform to stay connected with alumni and identify potential relapses early on. This proactive approach significantly reduced admission costs, which previously hovered around $3k-$5k per raw admission.

The Power of Early Intervention: Saving Costs and Saving Lives

Perhaps the most impactful outcome of implementing Dazos was the dramatic increase in readmission rates. By effectively engaging with alumni and identifying potential relapses early, Pathways was able to intervene. This not only saved the center significant costs but, more importantly, played a crucial role in the overall well-being of their patients.

Pathways Recovery Centers' story is a testament to the power of technology in revolutionizing addiction treatment. Dazos' HIPAA-compliant platform not only streamlined operations and boosted efficiency but also empowered Pathways to forge stronger connections with their alumni, ultimately leading to better patient outcomes. With Dazos by their side, Pathways Recovery Centers can confidently focus on their core mission: guiding individuals on the path to lasting recovery.