Atlas Healthcare Group, a leading behavioral healthcare provider in Los Angeles, California, faced challenges managing patient inquiries and admissions with their old CRM system. Their previous system lacked features crucial for behavioral healthcare and caused integration headaches with their EMR and Google Ads. This led to delays, hindering their ability to act quickly on inquiries – a critical factor in the behavioral health field.
Atlas implemented Dazos CRM and Dazos IQ, a powerful data analysis tool, to streamline operations and unlock valuable insights, ultimately propelling their revenue and admissions. Dazos CRM offered a user-friendly interface with built-in features specifically designed for behavioral healthcare.This eliminated the need for extensive customization and ensured a smooth workflow.
How Dazos helped Atlas Healthcare Group:
Atlas Healthcare Group experienced significant benefits after implementing Dazos:
As Sam Epstein, COO of Atlas Healthcare Group, says, "Dazos is transformational for our industry. To have everything in one place, under one umbrella has been amazing. I’m happy with Dazos because it meets the needs of our organization, specifically because it was tailored for behavioral health.”
Contact Dazos today to see how we can help significantly increase admissions, revenue, and provide powerful insights into your business.
Feeling overwhelmed by the complexities of running a successful behavioral health organization? Juggling admissions, insurance verification, billing, marketing, and patient care can leave you and your team feeling stretched thin.But what if there was a single platform that could streamline these processes, empower your staff, and ultimately, allow you to focus on what matters most – delivering exceptional patient care?
Enter Dazos – your all-in-one solution for behavioral health organizations. Dazos goes beyond just software; it's a comprehensive platform designed to simplify operations and empower your team. Imagine a centralized hub that seamlessly integrates with your existing Electronic Medical Records (EMR) system, providing a unified experience for admissions, insurance verification, revenue cycle management (RCM), and data-driven marketing insights.
Let's dive deeper into how Dazos, with its powerful suite of features, can revolutionize your practice:
Say goodbye to the days of manual data entry and endless phone calls for insurance verification. Dazos CRM acts as your central nervous system, streamlining the admissions process for both you and your patients. It integrates seamlessly with your EMR, allowing you to capture patient information effortlessly.
The real magic happens with Dazos iVerify, an innovative feature built right into the CRM. Unlike traditional Verification of Benefits (VOB) processes that can be slow and cumbersome, iVerify instantly verifies insurance eligibility within seconds. No more switching between platforms or waiting on hold for updates – iVerify provides real-time information at your fingertips.
But iVerify doesn't stop there. It automates policy reverification, ensuring you always have the most up-to-date information. Additionally, iVerify provides revenue forecasts based on insurance coverage, empowering you to make data-driven admissions decisions and optimize billing right from the start.
Traditional billing systems often leave hidden revenue opportunities buried in a sea of data. Dazos IQ, powered by cutting-edge AI technology, goes far beyond basic claims analysis. It meticulously analyzes every claim line by line,identifying missed coding opportunities and potential underpayments that third-party billing companies might overlook.
Think of Dazos IQ as a tireless team of eagle-eyed auditors working tirelessly in the background, ensuring you capture every dollar you deserve. Dazos IQ's comprehensive analysis can uncover an additional 10-15% in revenue for your practice – a significant boost that translates into more resources for your patients and continued growth for your organization.
But Dazos IQ doesn't just focus on revenue recovery. It also streamlines workflows by automating tedious tasks like data entry and claim scrubbing. This frees up your valuable staff to focus on what truly matters – providing exceptional patient care. Dazos IQ empowers your team with real-time payor insights, allowing them to make informed decisions regarding admissions and ensure you receive prompt reimbursements.
Marketing your behavioral health practice can feel like a shot in the dark. You invest resources into various channels, but how do you know which ones are truly driving new patient admissions and generating revenue? Dazos Marketing Reports provides the missing piece of the puzzle.
Unlike traditional reports that simply track the number of admissions, Dazos Marketing Reports utilizes AI technology to analyze your marketing efforts alongside admissions data. This powerful combination unlocks a treasure trove of insights,revealing the true return on investment (ROI) of your marketing campaigns and referral partnerships.
Imagine knowing exactly which marketing channels are generating the highest revenue, not just the most leads. This empowers you to optimize your marketing spend like never before. Dazos empowers you to target the most relevant audience, build stronger relationships with referral partners, and ultimately, attract patients who are the perfect fit for your practice.
Dazos is more than just a collection of features; it's a comprehensive solution designed to empower your entire behavioral health team. With Dazos, you can:
Ready to take the first step towards a more streamlined and empowered practice? Explore Dazos today and discover how our all-in-one platform can revolutionize your behavioral health organization.
When it comes to managing customer relationships, a CRM (customer relationship management) system can be an invaluable tool. One of the most important features of the Dazos CRM system is its ability to track and manage leads and opportunities. We'll take a closer look at how leads and opportunities are created and managed in the Dazos CRM.
Creating Leads in a CRM System
Everything starts as a lead in a CRM system. A lead can be created manually by clicking the "Add Lead" button or by using the Dazos mobile app. Leads can also be created automatically via an integration with various VoIP platforms like CallTrackMetrics, CallRail, Vonage, RingCentral, Twilio, etc.
When a phone call comes in, a lead is automatically created, and all the necessary information is logged. This includes details like the caller's name and phone number, the time of the call, and the source of the call (e.g., Google organic tracking source).
The lead can then be accessed through the Dazos CRM system's lead module, where it can be updated with additional information as needed. Workflows can also be set up to create tasks for following up with leads that haven't been contacted yet.
Converting Leads to Opportunities
Once a lead has been fully qualified and engaged, it can be converted to an opportunity. To do this, all the required fields in the lead module must be completed. The opportunity can also be assigned a stage to indicate its progress in the sales pipeline, which can be customized according to the needs of the organization.
In addition to the lead and opportunity modules, the Dazos CRM system typically includes other modules such as the contact module, account module, and case module. These modules can be customized to suit the specific needs of the organization and its sales process.
Customizing the Dazos CRM System
Our CRM system is highly customizable, and the modules and workflows can be tailored to meet the unique needs of any organization, large or small. For example, fields can be added or removed from the lead and opportunity modules to ensure that the right information is being captured. Referral sources can also be added to the opportunity module, which can then be selected from a dropdown list.
Overall, the Dazos CRM system is an essential tool for managing customer relationships and tracking leads and opportunities. With its customizable modules and workflows, it can be tailored to meet the unique needs of any organization, streamlining the sales process and providing a comprehensive view of the organization's interactions with its customers.
